A freelancer's blog

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Dear [insert name of power company here],

I’m currently looking for electricity suppliers for my vibrant, up-and-coming house and I came across your website. We’re looking for an electricity supplier who can power the fridge, the washing machine and other electrical appliances. We want someone who can deliver electricity quickly as required, ideally in a no-fuss quirky way that “fits” with our house style.

Why I blog about usability

“I had a headache for five days in that week.” During the parliamentary recess in February this year, MP Helen Goodman set herself the challenge of spending just £18 a week on food. She had received lots of messages from constituents worried about the bedroom tax (which hadn’t yet come in) and decided to see for herself what it would be like to survive on the resulting lower income.

Don't tell me not to run in the station

Don’t tell me not to run in the station.

Announce my platform well in advance so that if I reach the station in good time, there’s no need to hurry at any point.

Signpost my platform properly so I don’t have to run around as I struggle to find it.

Hire more staff. A 20-minute queue to buy my ticket turns “plenty of time” into “maybe I can make it if I sprint”.

Also appearing at: plastic waste and other green issues

The rumours are true: it’s been about six years since I last bought a new toothbrush. Want to know why (and how)? Come to my talk tonight at the Restore Cafe in East Oxford.